My Projects
2021 - today | world4you
world4you | Relaunch
I led my team to optimally prepare Austria's leading hosting provider for future sales challenges and competition.
  • Improved user experience with sales growth of 15%
  • 85% more visibility through search engine optimisation
  • Accelerated time-to-market by 75%
world4you | CX Strategy
I developed a comprehensive customer experience strategy to further strengthen world4you's leading position in Austria.
  • Cost-optimised acquisition of new customers/customer groups.
  • Continuous increase in the average customer lifetime value.
  • Continuous improvement of customer loyalty.
world4you | OKR Pilot
As an advisory manager, I was able to provide the team with targeted support and help to establish a culture of personal responsibility and continuous improvement.
  • Established outcome and data-driven decision-making.
  • Positively influenced acceptance and cultural direction.
  • Increased personal initiative/responsibility.
world4you | SEO strategy
With me as the driving force, our teams developed an comprehensive SEO strategy to attract high-quality traffic & achieve improved search engine visibility.
  • Launched 50 keyword landing pages, optimised for search engines and CR.
  • Successfully created and filled an SEO/UX Writer position.
  • Increase top keyword ranking by Ø 33%.
2007 - 2021 | 1&1/IONOS
IONOS CRO strategy
Development of a CRO strategy with the support of konversionsKRAFT.
  • Onboarding/steering CRO agency.
  • Professional integration of employees.
  • Stakeholder management.
IONOS Cloud
Integration of the IONOS Cloud sub-brand into the IONOS platforms.
  • Assumption of frontend/UX responsibility.
  • Professional integration of employees.
  • Stakeholder management.
Rebranding 1&1 to IONOS
Spin-off of the hosting business from 1&1 to the independent brand IONOS.
  • Responsibility for 9 int. IONOS webshops.
  • Mobile First & UX strategy.
  • Stakeholder management.
1&1 cross- & up-selling
Increase of cart value per customer/order without CR losses.
  • UX consulting.
  • Data-driven A/B testing and analytics.
  • Stakeholder/expectation management.
And much more...
How can I support you?

Available for freelance or permanent positions.

Reach me via phone or email.

alexschramm[@]i-steps.de